Please take your time to read our Shipping & Return Policy

We offer standard shipping for all orders made in Sono Prestige Online Store.

Orders are shipped on business days only (Monday-Friday, excluding Singapore National holidays).

  • Depending on the shipping method you select, your order should arrive between 7 – 10 business days after order verification and credit approval
  • We use flat-rate shipping of S$5 for orders below S$150. Despite the number of shipments you receive, you will never be charged more than the amount stated on your order confirmation
  • Free shipping is provided if the order (after discount, if applicable) is S$150.00 and above for Singapore delivery
  • We do not deliver to P.O boxes
  • Orders will be processed and shipped once credit card authorization is received
  • Note that during festive periods, please allow more time for delivery. We do apologize for the inconvenience caused.

Sono Prestige will not be liable for any sensitivity reaction issues with regard to our product. Due to the sensitivity nature of our product, we do not accept returns nor offer a refund for unused products.